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About TELUS Health One
TELUS Health One brings mental, physical, and financial wellbeing together in one app, so you can access the support you need on your schedule and in your preferred format.
Mental health care is available 24/7 through the integrated EAP service. Connect with a diverse network of counselors for virtual appointments, phone calls, or in-person sessions. Beyond counseling, you'll find support for legal and financial concerns, child and elder care planning, career guidance, and nutrition services — all designed to address both your personal and professional needs.
Build your wellbeing foundation with a searchable library of clinically verified resources and expert content. Use these tools to learn at your own pace and make informed decisions about your health.
If you're enrolled in TELUS Total Mental Health, you gain access to personalized care plans tailored to your situation. Choose your preferred counselor and work with care navigators who guide you through your wellness journey. Strengthen your physical health by joining fitness challenges, tracking your daily steps and exercise sessions through Health Connect, and participating in group step challenges with colleagues. These features help you stay motivated and accountable as you work toward your fitness goals.
Download TELUS Health One today to take a proactive approach to your complete wellbeing — mental health support, financial guidance, physical fitness tracking, and personalized care coordination all in one place.
Pros & Cons
Pros
- 24/7 mental health counseling through multiple formats (virtual, phone, in-person)
- Comprehensive support beyond therapy: legal, financial, career, and nutrition guidance
- Integrated fitness tracking and group challenges to build accountability
- Personalized care plans and care navigators for enrolled members
Cons
- Requires enrollment or employer plan membership to access full features
- Mental health appointments dependent on counselor availability and scheduling
- Health tracking features tied to third-party integration (Health Connect)
- Account and login required before exploring app content or resources
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